The shipment of our products is done as quickly and professionally as possible for our whole inventory. Starting with our tables, passing through our rackets and ending with our accessories, we have established high quality standards to satisfy you, our customer.
Indeed, we offer a delivery service flexible and adapted to your need. Once the order has been placed on the website, a customer service representative will communicate with you to clarify and to confirm shipping fees as it can’t be calculated without the address of delivery provided upon placement of the order. The shipping fees will vary depending on the region where it’s shipped and the condition of the delivery (residential or commercial, tailgate needed, rendezvous for delivery needed). A security deposit of 250$ is added on the order upon placement and will be deducted of the total shipping cost that will be paid once the table leaves our warehouse.
We also offer the preassembled tables, except for the 510M,the 850 WOOD and the PARK tables, for a fixed price of 99$.
When receiving the table, please make sure that you inspect the shipment for any damage or deformation. If you notice any damage to the box or skid, you can note it on the Bill of Landing handed by the deliveryman and take pictures of the noted damage. Once done, contact us as soon as possible, so we can do the follow-up accordingly. If any of the above conditions are not fulfilled, and we are not contacted within 30 days, the request could be refused.
Don't hesitate to communicate with us if you have any questions or concern regarding shipping policies and conditions.